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I wrote a whole post that digs into the differences in a bit more detail, but the long and short of it is this: a virtual assistant is someone you can hand tasks off to, but ultimately you will need to direct and manage yourself, whereas an online business manager is a right-hand woman who will help you manage your business and could, quite literally, run it for you if necessary.

There are a lot of different elements that go into deciding what kind of support you should hire for your business and it starts with some questions. Think through things like what you want to outsource, how much control you want to maintain over your business, how hands on or off you want to be, and what your budget's like. Also keep in mind that if you hire an OBM without already having a VA, she will need to be willing to bridge that gap and function as a hybrid VA/OBM until you bring on additional team members. You can read more here.

It takes a lot to keep this business running and to make it easier on both of us, I've put together a whole page of resources, including the tools I use in the business on a regular basis, plus some other fun things like recommended reading, freebies, best of the blog, and more! You can check it all out here.

It depends a little bit on the business, but as a general rule, no. In order for me to really step into my role as manager within a business, I need the freedom and flexibility to focus on the big picture, while others handle the details and implementation.

This doesn't mean I won't step in and schedule social media or create graphics when necessary, but it's not the norm.

The short answer is as much as you want me to be! But seriously, part of an OBM's role is to have the ability to legitimately run your business for you, if necessary.

I believe there are a few things only you, as the business owner can do the way you do them, and the goal is to get your business to the point where those are the only things you're doing.

Answer to TBD Question #1

As a business manager, my primary role is to manage your business on a day-to-day basis. This means I don't handle typical VA tasks like inbox management and response, graphics creation, content scheduling, or any other day-to-day things that can easily be taught to a VA or other team member.

I am also not a bookkeeper or accountant, so I don't do any finance related things beyond planning and strategy.

Yes and no. I'll work with you team, but when you add me to that team, it's just me, myself and I.

Ultimately, I believe your business is your business, so while I am happy to provide recommendations for other creatives you may want to add to your team, I believe you should have the final say on who has that much access to your business.

Answer to TBD Question #2

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